Cancellation & Refund Policy.

The free level analysis and free tier of the platform carry no charge, so there is nothing to cancel for them.

You may stop using the Service at any time and request deletion of your account and data by contacting hello@abatestsprep.com or using the in-app delete option where available.

If any subscription is sold through the Apple App Store, it is billed and managed by Apple. To cancel, manage the subscription in your device account settings at least 24 hours before the renewal date.

Refunds for App Store purchases are handled by Apple under its policies; we cannot process App Store refunds directly.

For programmes purchased directly from us (for example, the Premium Prep programme), you may request cancellation by emailing hello@abatestsprep.com.

Our standard refund terms are: a full refund if requested within 14 days of purchase and before services have substantially begun; a pro-rated refund thereafter based on services already delivered; and no refund once the programme has been fully delivered, except where required by law. Statutory cancellation and cooling-off rights in your country continue to apply.

Where a programme includes a written guarantee, any refund tied to that guarantee is governed by the specific guarantee terms in the programme agreement.

Email hello@abatestsprep.com with your name, the email used to purchase, the product or programme, and your reason.

We aim to respond within 5 business days, and approved refunds are returned to the original payment method within 14 business days.